0 Kudos. I can see Ceonoby has already been helping you with this, but you're still trying to figure out what is. Hello guys, I became a VirginMedia cust again a couple of weeks back, I set up my email address and I was pretty sure I used a password that I would remember. Verify the e-mail address in your account properties. Log in to your Virgin Media Business Mobile Account. If you want to know more, the updated sections are 6. i just want to access my original ntlworld email account via outlook. virginmedia. Today I changed my virgin media password. blueyonder. However your VM email address itself will not be changed. Check your email for free. The moderators will remove the. Sadly, if one of the email accounts you wish to delete is the Primary account username (the one you use to sign into your My Virgin Media account) then it cannot be deleted. Try. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. virginmedia. You will need to change your sign in email address to a non Virgin Media email address. Log in to your Virgin Media Business Mobile Account. This can and does affect all the domains listed above. com email address using that email address any more, even though it has it's own separate account number. Search. com Your Name: Joe Bloggs Email Address: [email protected] User Name: joe. " Enter. Please include a daytime phone number. Now I'm totally locked out of my virgin ntlworld email account. I will send you a PM so that we can look into this further and see if we can get this resolved. My email on iPhone 11 will send but not receive. net. your virgin email account is currently unavailable in Email 2 hours ago; Can’t send or receive emails @ntlworld. Gmail is email that's intuitive, efficient, and useful. com offers email hosting services for all your email needs. However, we have been experiencing some issues generally with our email service, so it's possible that he has been unable to sign in due to this. When you get to that page there is a link to. Dad has no idea what his password is!On the View tab, select View settings. That will still take you to. It does mean that you have to use a non VM email address as the username to sign into ntlworld, blueyonder, virgin. VM have changed the way you reset the password on secondary accounts. My ntlworld. in Email Friday; Can't logon to Virginmedia mail from any remote client devices in Email a week ago; Blueyonder email account hacked and needs to be deleted in Email. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". I no longer seem to be able to log into my VM account, but that is to be expected. All ntlworld references should now be changed to virginmedia. So i need someone to migrate just the email account to my new account. However, there is another complication. 3) Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. For sometime now, VM have been. So that part should now say something like " [email protected] emails stopped downloading on my Macbook, sometimes they arrive in the inbox then immediately disappear but most of the time they dont arrive, I have checked my webmail and they are not there either. com email account. Select the necessary file saving option from the list that appears. So I've fallen foul of the recent security changes and accessing my old NTLWorld email. com email address for years. com" but try both options. I have changed the passwords and email addresses for most of accounts associated with this email but I can't access the email itself because the password has been changed and the forget password option doesn't work for ntlworld addresses. Three accounts all using the @ntlworld . ’. Common problems are entering your full email address as the username or using the webmail username instead of the email login name. That’s why, if you use an email address that ends in @virginmedia. @ntlworld. Incoming Server - IMAP. uk will automatically be entered into your NTLWORLD address book. Please look out for the PM. com but we could still receive email. Forgot email address?If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your. The problems you have are entirely due to virgin media service end, dont mess with your log on or password . Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. Using “other” in the mail wizard, After adding your name, email, password and description, it pops up saying No password provided for “ntlworld” (taken from description. My Virgin Media, making managing your account easier with all your information in one place. Change the password to something you have never used before and leave it 20 minutes before trying to log into the email account to give time for the update to propagate round all the VM email servers. So effectively my emails have gone out into a black hole. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. I have an old ntlworld. The only way it would go to the Outlook. Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. If you do want to let your client handle it you still really only need one outgoing SMTP entry no matter how many incoming you have. However, that just goes to the general email Help screen which has no information about App Specific Paswords!!! VM please sort that out!!I have an ntlworld. To confirm, can you log into your secondary email account? ^Martin. I have been able to log into my Virginmedia account and change my password, but the hacker still. create a new post here using their own forum account; remind them not to post any personal information in their post. We strongly recommend you use a. As of Feb 7th I've been unable to access my ntlword. Our teams have been continuing to work on restoring historic emails into your inbox. com email address to different Virgin account. If the issue still persist we suggest you to create a new user account and check: Refer to the steps below to create a new User Account: Go to Settings. If it happens to be a secondary account then warnings about the TV control and connect apps are not relevant as only the primary email account can access such apps. Select Accounts > Email accounts. Posted November 01, 2022 - Updated November 20, 2023. I tried to change the password on VM site but it says no username found. For help with your TV or Phone and for Broadband Technical Support: Call Product Support/Faults on 151 from your Virgin Media Phone. My main reason was that it was getting loads of spam and I wanted to start with a clean [email protected] secondary address I set up years ago but never used. com email address with outlook is still not working. For fraudulent e-mails, forward to phishing@virginmedia. ). Networking and WiFi. I need access to the @ntlworld email as it is associated with a lot of other accounts but if I lose access to the @ntlworld email I will lose access to a lot of other accounts. I have had a look on the forum and can see that he needs to login to the virginmedia webmail and generate a new App password to. We have tried changing our password in My Virgin Media but this has not resolved the issue. My ntlworld. My mother is a VM customer with an Ntlworld email address. Click on the Login Button. on 07-09-2023 16:04. I believe that she needs a new/valid password linked to her ntlworld email address so. com e mail address. ntlworld. 3) Ideally I would delete the ntlworld. Deleted ntlworld email account still live in Email 2 weeks ago; I need help with email settings in Email 2 weeks ago; Top. When you click on the purple "Change email address box" and it takes you back to the screen you started they are expecting you to click on the "Edit" to the right of your email address. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. This post looks at one of the reasons for this. While you are on that page, make sure you set up a Password Recovery Question. However I would prefer to set my own password rather than use the auto-generated. Mark as New; Bookmark. 2) - mail is NOT accessible using Apple mail. I have the same problem this morning. Help > Create new Email address >. I have a ntlworld primary email account, and a secondary email. We couldn't reset your password. com and we’ll look into them. They will need to contact the account holder in order to do so. This is the message I get when trying to log into my ntlworld email account it’s been like that for nearly 4 weeks I can’t change anything in the email settings. Sorry for the inconvenience this may cause you. Enter your full ntlworld. uk to sign in, we’re asking you to update it to a third-party email address. Mark as New;. So even though i am already logged in to my Virgin email with my original xxx. If this is your ISP or your e-mail provider you would not be asked to do this (unless they made some sort of change - so you need to contact them safely to see what is happening). Behavior: When viewing "All mail", and tapping on an e-mail, it shows From: and To: fields. I am having trouble with an ntlworld. UK time (just over 9 hours) with login failures and failures to find the servers. co. I get asked for my Virgin account number, area. I tried accessing it via the virginmedia website, but I get webpage with the title "Your Virgin Media account is currently unavailable". on 05-08-2023 09:08. Dad has no idea what his password is! On the View tab, select View settings. Networking and WiFi. Options. com email account is working fine. Here are some steps you can try to fix the issue: Ensure Windows 10 is up-to-date (Start > Settings > Update & security > Check for updates). Secondary account changes now have to be made via the My Virgin Media account for the secondary email. 14 kudos Orphan Email accounts IntroductionThis information applies to all four Virgin Media Email domains. . Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. In that case when you sign into your webmail account you have to enter that non VM email address (rather than your VM email address) as the username. I wonder if this is the problem? please can you help me to secure my email. The Virgin Media help instructions said I had to create another email account on a non virgin platform so I did, on Gmail. On Friday at approx 2:30 it stopped working, - 5259882. Browse Virgin Media Virgin Media Community. virginmedia. Please enter your email. Scroll down that page and you will see a place to edit the password. " The fact that you are the account holder for both broadband accounts does simplify matters somewhat. Either way, you can rest assured that the threats from those scammers are all complete lies just to scare you into paying up. Customize your sync settings in the Mail app ( Settings > Manage Accounts > select the desired account. Last week I was unable to login to my email account and still can't login. I can send from the ntl account (set up outgoing with gmail as heard problems unless using it from home router) but I can't set up my ntl account at all for incoming. Having an issue with NTLWorld Email. Login into your Virgin Mobile account and unleash your mobile’s full potential. maybe 2015 I’ve switched providers. com e mail address. Just updated my VM email log in details & now logging in via secondary email. Suddenly it is telling me it needs verification for account. "I cannot log into the secondary email as a separate MVM account - it doesn't recognise the password. Tech Support is open 24/7 on the numbers below. To delete all the messages in a Deleted items. Thanks. I have attempted to speak to an agent via chat and gotten no response. Old Ntlworld e-mail in Email 7 hours ago; Ntlworld Outlook Locked Out in Email Wednesday; NTLWorld email hacked. Newbie poster here. com address. SpeedI'm getting worried and daren't log out of Windows. emails no longer being received. The sad thing is that if VM had complied with their own Terms and Conditions they would have deleted these old ntlworld email accounts 90 days after your previous. Select Trust this browser. com authentication credentials-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. if you have set the mail app password you must have specified a non VM email address as the VM username. I would just make one other comment in addition to the password reset advice @Graham_A has offered. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail. Choose Saving option like Email Application/File Format. . Each email address has its own 'My Virgin Media account'. If its linked to your current active account we should be able to re set this for you. 2 weeks ago. Stupidly, our old Ntlworld account which is somewhat inactive. Enter your full ntlworld. Then unfortunately your ntl email account has finally been closed, as VM only supports email for broadband customers. Regards, Kain. Virgin Media. three days ago my Ntlworld. @blueyonder. on 06-03-2023 18:47. To access the email account using IMAP via an email app such as Outlook you now also have to generate a "Mail app" password to use instead or your webmail password. com email address in the window that opens, and click on the “Next” button. This was created decades ago before Virgin existed. - opens in new window or tab. I'd recommend holding off resetting until they can sort the problem. The password change will only affect the specific email address that you are signed into. net or virginmedia email accounts. Your username is usually "John Smith" rather than "johnsmith@ntlworld. Incoming server is on port 993 with SSL level security and outgoing is port 465, smtp. That will list all the secondary email accounts set up on your broadband account. com. So go to My Virgin Media and sign in with the ntlworld email address that you want to change the password for. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. not my email account password. net email users. Options. However it’s a good idea to set up an email redirection during that period, and clear your emails and folders out so you’re ready after the 90 days. Sign in to My Virgin Media using your current details. CoenobyNtl e-mail in Email 5 hours ago; Email - cannot access ntlworld address in Email 7 hours ago; Ntlworld email account hacked in Email 14 hours ago; No welcome email in QuickStart, set up and connections 18 hours ago; Email locked in Email yesterdayJust pop in your registered email address and your Virgin Mobile number below and then follow the instructions to reset it. com. Options. Unfortunately, as others have mentioned, once you leave Virgin Media, any associated email accounts created on our service will be terminated after 90 days. Customers are increasingly coming on the Forum's after having email accounts locked/deleted. Password Show. _____I have an old ntlworld email address and use through outlook. Networking and WiFi. In response to Kain_W. com, I'm signed in ok and according to my profile my email address is. So i need someone to migrate just the email account to my new account. Get the latest on customer exclusives and sort out admin with ease. I don't use webmail but my Ntlworld account is still set up and active on Thunderbird. In the meantime, I would recommend that the account holder of the upgraded phones you're referring to make contact with the Virgin Mobile team on 0345 6000 789 (or 789 from a Virgin Mobile handset). I have resigned myself to the fact that I have likely lost my main email. It appears that after the latest iOS update, ntlworld. Sign in Email address Please enter your email Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. She can’t remember the original password unfortunately and has never changed it so can’t simply reset it. webmail. Thanks. When you reset a VM email password that password now only allows you to access the relevant Webmail account. I've tried auto and manual set-up but get the message as follows. Outlook keeps asking me to log onto "pop. Access your bills, diagnose faults and manage your package. I have copied and pasted my new Virgin media PW into the incoming mail server password space but the. Outlook and Outlook. Unfortunately VM are not very good at doing this and so the address can persist for much longer before eventually being culled. * Call costs may vary. You need to provide an email to help you manage your account online. Last click on the Backup button and successfully perform the conversion. It just says 'couldn't logon to imap server. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. Sign into your Gmail account. My problem is that I cant log in to my virgin media using my wifes email (@ntlworld. Working hard to help connect the nation, shop our offers and order online. Choose Saving option like Email Application/File Format. Scroll down that page and you will see a place to edit the password. Also, just to note. " - using pop3. To do that sign into the My Virgin Media account that you used to change the password. @devin1 Mailbox password changes are not made via webmail they are made via the My Virgin Media account for the email address concerned . Username: emailaddress@ntlworld. in Email Thursday; Need to choose 3rd party email address to login in Email Sunday; Problem adding ntlworld email to android phone in Email 2 weeks ago; Can't access mail anymore in Email 2 weeks ago; Email Account Locked in Email 2 weeks agoI have lost access to my ntlworld email. com. Log-in. Stupidly, our old Ntlworld account which is somewhat inactive had. i put this password in years ago, anyway it won't let me reset the password. net. That will still take you to. So I've been doing some further digging. Hello there I have an old ntlworld email that I can't log into anymore. - i dont need to do this. com secondary email, Thanks for coming back and confirming that. That will take you to the relevant "My Virgin Media" account for that email address. Thanks for that. Dad has now bought a laptop and wants to use his email account on it but is unable to do so without entering his password. This does not alter the underlying VM email address, just the way you sign into the My VM account for the email address concerned and to VM webmail. Thank you. Email address: emailaddress@ntlworld. I get - 5249413. com email address in the window that opens, and click on the "Next" button. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. to see if you are affected, send 10 numbered emails from your ntlworld account using outlook express or similar email client (not webmail) to your own ntlworld email address and see if any or all or some get there to your inbox. Since 16th June email dried up, nothing since. This will be the address that VM will send the Verification code to reset your Ntlworld account. Help > Create new Email address >. If the situation is as set out in option 2) then deleting the Ntlworld account will solve the problem. It's absolutely free. Here is what some Virgin Media users who are unable to sign in to their email accounts have to say about the problem. Verify the e-mail address in your account properties. Each email address now has its own My VM account Secondary accounts changes now have to be made via the My Virgin Media account for the secondary email. Ntlworld email has bee hacked. QuickStart, set up and connections. The programme begins downloading NTLWorld emails to the specified location. x. Try that and see how it goes. Having read a few posts. Packages. 0 Kudos Reply. Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. That suggests that ntlworld email account was set up under a previous VM broadband account, Does that ntlworld address show up on your current My Virgin Media Account under "Manage other Virgin Media Accounts". Id be grateful for any further adviceOnce you have specified the non VM email account to use to sign into your Ntlworld address, VM will then send a verification email to that non VM account. During the past 4/5 days, we have been receiving emails (including the usual one regarding hacking your pc, we've watched you enjoy adult sites, we have your email and password etc), and also texts, where 'hacker' has been trying to reset passwords etc from various sites & apps. They can then look to update the contact information on the account to a different email address for any future correspondence. Maxatoria Posts: 17,980. Enter your name (This name will be displayed to people you email) Put the bullet point next to "I already have an e-mail address". To set up your email account on macOS or Windows, first download and install the Postbox desktop email app. Then navigate to the "Account details" page by clicking on the " Update settings " tab and then you'll see the "Account details" tab. CoenobySo, the issues are. macbook pro (MacOS Ventura 13. The advice I offer is my own and does not represent Samsung’s position. . This help content & information General Help Center experience. com, @ntlworld. Whether that may be due to hacking, incompetent management or equipment failure, the result is the same. As I've read on here it seems to be a bit of an issue but I can't access one of my ntlworld accounts and I can't get past the reset password stage. Log in to your Virgin Media Business Mobile Account. co. com email address. Ari - Forum. Devin " I log into the rental property Virgin account using the @ntlworld. Issue is: my (elderly) sister-in-law has had ntlworld email for many years, no problems. Sign in. The first thing to do is change the password for the Ntlworld email address concerned. But as I've not been a customer for years I cannot log into Virgin Media account anymore and the service team cannot help me delete the account. com" asking for username and password. I am trying to log into my email account via another route in case my mobile has been cloned. Completing the steps there, you'll be sent a link to change to a new password. Having said that last night for some peculiar reason I had to change the incoming server settings on my wife's phone to have server "imap. com mailbox, which would also require you had an address ending in @outlook. When I try online it says “oops! We can’t find the page you’re looking for”. Login into your Virgin Mobile account and unleash your mobile’s full potential. On the 19/6/23 my historical emails disappeared from my ntlworld. In May 2022 they stopped issuing email addresses to new broadband customers and also stopped existing customers creating new secondary addresses. It is important that you: Do a full virus scan on your device with up-to-date anti-virus software;Deleted ntlworld email account still live in Email 2 weeks ago; ntlworld. Try that and see how it goes. I can log into webmail and can send and receive but can't connect from Outlook, iphone mail or any other remote devices. branson@virginmedia. Old ntlworld email addresses, unable to add secondary email account to any new device thelawman999. @Timah No such announcement has been made by Virgin Media. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. All Rights ReservedReset your password. Solved: I've had an ntlworld. To avoid a large number of unused email addresses on our Virgin Media Mail service, we’ve made some updates to our Acceptable Use Policy found here. I’ll let him know, thanks! The best advice you can give him is to start a new email account with another provider, and let all his contacts know the new address. . If you continue to receive this message, contact your server administrator or Internet service provider (ISP). net, or @blueyonder. @slicendice73 The email account is in a 'limbo' state which suggests that it has been partially deleted. Thank you, Access your Ntlworld. ntlworld. Enter the incoming server name imap. You’ll find these details on your bill or welcome email. Sorry. Natalie_L. We think there may be a problem with the email address you’re using. Did you get it sorted out or is it just the usual of having to wait until they have tweaked something? 0 Kudos. Access your bills, diagnose faults and manage your package. While the majority of customers have been virgin. Fast forward to today, we rang VM and got the password changed, can log in fine to the website and even webmail, but I'm struggling to. . Sign into the account. Forgotten your login details? Keep me signed in. Solved: I am suffering from a what seems to be a common problem. If you find yourself unable to log into your email account,. Sign into the account. Reply. You can find them below or by viewing them in your Outlook. Help > Create new Email address >. I currently use Gmail to access them but I. com)to create a new account for my wife, as you stated that all email addresses need their own VM account. ntlworld. If the ntlworld email address is not being recognised when you try to log into the My Virgin Media account using it then it may indicate that it is an orphaned email account that is in the process of being deleted by Virgin Media. When I go to my virgin media page to log in, it says incorrect email or password, and when I click reset password it doesn't recognise my email.